Program(s) of Study and Training

52.0803 Banking and Financial Support Services Banking and Financial Support Services. A program that prepares individuals to perform a wide variety of customer services in banks, insurance agencies, savings and loan companies, and related enterprises. Includes instruction in communications and public relations skills, business equipment operation, and technical skills applicable to the methods and operations of specific financial or insurance services.

	Occupation(s)
	43-3011 Bill and Account Collectors Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.
	43-3071 Tellers Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
	43-4041 Credit Authorizers, Checkers, and Clerks Authorize credit charges against customers' accounts. Investigate history and credit standing of individuals or business establishments applying for credit. May interview applicants to obtain personal and financial data; determine credit worthiness; process applications; and notify customers of acceptance or rejection of credit.
	43-4131 Loan Interviewers and Clerks Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
	43-4141 New Accounts Clerks Interview persons desiring to open bank accounts. Explain banking services available to prospective customers and assist them in preparing application form.